Customer Testimonials

 

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Testimonials

Happy Chem-Dry Customer

Dear All Star Chem-Dry:

After looking for so many carpet cleaning company, we decided to try All Star Chem-Dry based on their great reviews. Mike came and explained all the options and he also gave recommendation based on our need. We ended up choosing basic cleaning, pre-soak, sanitizing and protector. We couldn't be happier with the results and most important since we have a toddler in the house, we feel safe with the eco-friendly products they were using. We will definitely use their service again.

-Caroline S. Fullerton

Dear All Star Chem-Dry:

When I told my mother I had gotten my carpets cleaned she said, "Well let's just see how they look in 3 months" expecting that stains would reappear, etc. I just realized it's been over 3 months now & my carpet still looks really good. Not first-day perfect, of course, b/c people actually live there day-to-day & it's been raining, etc. But definitely still really clean. No reappearing stains, even in the spots that were the worst when Mike came out the first time. I am very pleased!

-C J. Irvine

Dear All Star Chem-Dry:

Absolutely worth the money and time! My husband and I purchased a new home, and prior to moving in, we wanted to do a complete cleaning and repainting of the home. Let's just say, the carpet wasn't "old", but it was very unkempt and NOT taken care of. It was spotty, black, and just overall UGLY! After much research, we made the decision to have All Star Chem-Dry come in and clean up! I read that their products are eco-friendly, and most important, safe for my toddler and three dogs. I called them and scheduled an appointment immediately. Mike gave us an AMAZING deal. We had the following services: 1. Carpet cleaning with a pre-spray & protectant applied 2. Tile and grout cleaned and a sealant applied 3. Granite Countertop (kitchen) cleaned and sealant applied 4. Hearth (fireplace stone) cleaned 5. They (Mike and Anthony) even came back a month later and did a FREE carpet cleaning (major traffic areas)......CARPET LOOKS FANTASTIC! THEY GOT THE CARPET TO LOOK FANTASTIC!! It was a night-and-day difference!!! Along with great products and services, Mike and Anthony provided stellar customer service. They answered all of our questions and seemed very knowledgeable about all of the products. They were professional and EARLY TO THEIR APPOINTMENTS! This is HUGE to my husband and me. We HATE when people are late....major strike in our book. In addition, Mike kept in contact with me on numerous occasions; I never felt like "just another customer". We are beyond satisfied with the services we have received and will definitely have them come back for maintenance services. Not to mention, we will recommend them to our friends, family, and neighbors! Thanks a million, guys! :o)

-Andrea A. Yorba Linda

Dear All Star Chem-Dry:

I hired All Star to come out and clean a carpet I thought I was going to have to replace. They did a great job and saved my carpet. I would recomend them to my friends and family for sure. I hired them to do a second job of mine as well. They did great.

-Tim M. Trabuco Canyon

Dear All Star Chem-Dry:

Mike and Anthony did a great job with removing my dog's urine and stains from the carpet. Both guys are real professional and efficient at what they do. Overall, carpet as good as new.

-Richard T. Anaheim

Dear All Star Chem-Dry:

Recently had our carpets cleaned and Mike did an awesome job. I did purchase upgraded services but my carpet was in desperate need of TLC after months of home renovations - it was full of construction dust, stains, etc. Now it looks practically new and I've already booked additional services to get my sectional and tile cleaned! Thanks, Mike!

-Amber F. Mission Viejo

Dear All Star Chem-Dry:

Mike was on time (awesome) and cleaned things super quick! He is so nice and as a small business owner myself, I can really appreciate his hard work and punctuality. My house has never been so clean!

-Cherisse L. Orange

Dear All Star Chem-Dry:

As a family with three kids, our carpet gets quite a bit of traffic. It had been over 6 years since we had the carpets professionally cleaned. We're so glad that we called Mike at All Star Chem-Dry. The service was great. He arrived on-time, was courteous and professional, and got the job done. I highly recommend.

-Jeff S. Irvine

Dear All Star Chem-Dry:

Best carpeting cleaning I've ever had. I've had my carpets cleaned many times, I've never been satisfied with the results, this is the first time in all the years of having my carpets cleaned that I was not only satisfied but thrilled! Amazing results. My carpets are fresh and clean and all the pet odor and germs are gone. The carpets look like new! Customer service was outstanding! They scheduled me in a 2 hour window then called when they were on the way so I didn't have to sit around all day wondering when they will be out. I know exactly when to expect them and they kept me updated on the windowed time. Professional, friendly and accommodating. Both technicians had experience and knowledge that's hard to come by. I was really impressed and I would highly recommend All Star Chem Dry over any other Chem Dry I've used in the past. You won't be disappointed!

-Stacy B. Orange County

Dear All Star Chem-Dry:

I had my rooms, stairs and a shag rug cleaned by All Star Chem-Dry and they did a wonderful job. I am so glad that I chose them. They were professional and gave me a good price. I will recommend them to all of my friends. Keep up the good work!

-Kevin N. Mission Viejo

Dear All Star Chem-Dry:

Theses guys are awesome. Thank you so much. I have had my carpets steamed cleaned in the past, but they weren't clean. Then I called All Star Chem Dry, thank you Mike for actually caring about what you do. My tile floors look brand new, my carpets are beautiful. I'm so happy I will Definetly recommend your company

-Lisa C. Rancho Cucamonga

Dear All Star Chem-Dry:

I recently got our carpet clean for the second time with All Star Chem Dry and needless to say we had such a great experience the first time we called them again the second time, both by the same guy Mike. He was very professional, friendly and fast! Having 2 energetic puppies I had to take them out while the carpets were being cleaned and both times they were very fast and I love how you smell the fresh clean carpets (I chose the orange scent) from outside and we're on the second story! the scent lasts for days. I definitely will continue taking my business here.

-Ella F. Anaheim

Dear All Star Chem-Dry:

Finally, after two lousy experiences elsewhere (Rigo's Carpet Care and Salinas Inc simply failed to show - no phone call, nothing!), a carpet-cleaning service that is professional, pleasant and polite on the phone, calls you when they're on their way, shows up on time and does a great job at a fair price. The carpet smelled so good, I actually got down and sniffed it! Mike and Anthony - 10/10! Chem-Dry, you've got my business for life ...

-Jack G. Lake Forest

Dear All Star Chem-Dry:

Great personalized service and the carpet looks brand new!! The personnel sent out to our house were extremely kind, trustworthy, and professional!! Absolutely loved the fresh scent of citrus and would recommend to anyone!! Thanks again!!

-Christopher L. Orange

Dear All Star Chem-Dry:

Mike and Anthony were here a few minutes ago and did an excellent job of cleaning our carpets. They were very professional and efficient. Our carpets smell fresh without any chemicals. We didn't have any stains to remove but just wanted cleaning done and couldn't be happier. I would highly recommend these guys to anyone looking for a great carpet cleaner that is green/ eco friendly!

-Saila S. Irvine

Dear All Star Chem-Dry:

I had a great experience with All Star Chem-Dry. They came the next day I called, and did a great job deep cleaning my parents' heavily soiled carpets. Mike was very friendly and explained all the options and potential outcomes. In fact, the outcome was better than what we expected. I had shopped around before I chose All Star Chem-Dry and not only they are one of the best in the market both price-wise and quality-wise, but also I really liked the fact that it is a small company and I did not have to deal with a receptionist everytime I called. I talked directly to Mike, who was present at the day of service. He knew exactly what I wanted and what was my concerns when he got there, and got to work immediately, and did an excellent job. And best of all, they use non-toxic products which is exactly what I wanted as an expecting mom-to-be. Even though the carpet has just been cleaned yesterday, I have a peace of mind that thanks to their 30-day warranty, even if a stain surfaces back, they will come and clean it for free. I highly recommend All Star Chem-Dry and will be calling them back for sure!

-Elly G. Anaheim

Dear All Star Chem-Dry:

I just had my carpet and sectional cleaned by Mike and Anthony this morning and it absolutely looks amazing. It looks like I had brand new carpet put in and my sectional looked exactly how it did when I bought it 3 years ago. They were punctual and worked very efficiently. I would highly recommend them to anyone looking to get their carpets or furniture cleaned thoroughly.

-Gen P. Mission Viejo

Dear All Star Chem-Dry:

Mike and Anthony came to clean my carpets. Carpets look great! They did a very good job and very fast! Very friendly and professional service. Would definitely use them again!

-Kristine F. Newport Beach

Dear All Star Chem-Dry:

We had All Star Chem-Dry do a premiumI Cleaning for our carpet. And they did a fantastic job. It look brand new. We had Coit, Stanly Steamer and Sears and their work was nothing compared to All Star Chem-Dry. We also did a Shower Cleaning. And again the job was great. We would highly recommend them!

-Donna M. San Bernardino

Dear All Star Chem-Dry:

I called and spoke with Mike. He gave me a quote to come out and clean the carpets in a condo we had just purchased. He and his partner did an excellent job, were on time, very professional, and respectful. Since we hadn't moved all of our furniture in yet, I had to request that they come back out to clean my couches. Mike did this without charging me a service charge. He even removed a few spots that we had gotten on the carpet during the moving in process, for free! No high pressure sales to buy more products and services. Mike appreciated our business very much, even though our home was small. He stuck to his initial estimate, and both jobs were finished for the prices originally quoted. This is an excellent, ethical company. They are very hard working. Definitely call them for any carpet and or upholstery cleaning that you need!

-Jill F. Rancho Santa Margarita

Dear All Star Chem-Dry:

We just had our carpets cleaned in preparation for an upcoming party that we are hosting. We have used a few carpet cleaners in the past - some good, some not so good - but decided to go with a a different company this time 'round. I'm REALLY glad we did! Mike and Anthony were AMAZING!

-Ken E. Irvine

Dear All Star Chem-Dry:

What a fantastic experience!!! My carpets look NEW!!!! I have a 2 year old--so you can imagine the condition of my carpets before I called All-Star ChemDry! I'm so pleased with the service, how thorough and quick, willing and pleased to help, and what fantastic job that mike and Anthony did while doing my carpets. They went above and beyond in their performance and product quality. Love my results. Only choice from now on!!! You won't be disappointed! :)

-Lisa R. Orange

Dear All Star Chem-Dry:

I just had Mike and Anthony here for an upholstery cleaning. I decided to have the deep clean and protectant on my 20 foot sectional which cost $300. From the first time I called and spoke to Mike he was very helpful with my questions and professional. When Mike and Anthony arrived to my house Mike explained the process of their cleaning service as well as the benefits. I appreciate the fact that they were concerned about making sure my wooden floors were kept dry and protected as they cleaned my sofa. They also laid out tarp covers on the floor while they cleaned the cushions. They helped me open up the windows for air circulation and set up my fan for a quicker dry. It helped considering I was holding on to my 1 year old daughter. I will definitely use them again in the near future.

-Rashel P. Irvine

Dear All Star Chem-Dry:

We had our carpets cleaned and the stains on the bedroom and stairway floors were pretty bad. Mike was great over the phone in offering me a quick quote. Once he arrived, he provided amazing service by not only explaining what he was going to do but also by calling back a few days AFTER the service was completed to ensure it has dried clean and everything was to my satisfaction. I will definitely be contacting Mike and his team again for their professional services in the future.

-Dwana O. Anaheim, CA

Dear All Star Chem-Dry:

Don't bother looking for any other carpet cleaners these guys are the best. I have a large dog and with past experience it's always smelled a little bit after we've gotten our carpets cleaned. After All-Star was done it smelled like brand-new carpet. We were in fact about to replace our carpet because it was old but after All-Star came in it's like new again!! They were very reasonable and honest. Mike and Anthony did a superior job and I will be hiring them again!!!

-Mike O. Anaheim

Dear All Star Chem-Dry:

Mike & Anthony were here yesterday and did a great job. We are getting ready to list our house and it looks very clean. They were easy to work with and prices were competitive. And they just didn't do carpet either. They cleaned all my tile floors, show and counter tops. I will definitely use them again.

-Kim M. Redlands

Dear All Star Chem-Dry:

I am off for Spring Break and decided to do major Spring Cleaning which entailed finding a carpet cleaner. I initially asked for referrals from friends, but then looked into a Groupon I was emailed. I saw the excellent reviews on All Star Chem Dry and opted to give them a call. Mike was able to come the day my house would be ready for carpet cleaning. I opted not to do the Groupon, but just pay for services the day of cleaning. Mike and Anthony cleaned our master bedroom and 2 bedrooms and 2 large throw rugs for $274. Keep in mind, I have lived in my house 9 years and have only had the carpets cleaned one time so there were some high traffic areas on carpets and rugs that needed some TLC. They were on time and worked efficiently and effectively to finish in time for me to meet someone for lunch. The next day, Mike called to ensure I was happy with their job and that the carpets dried fine. He also told me to call if any problems happened in the next month. I would definitely use them again and not wait 5 years!! Funny other story. I locked my cats up in the laundry/bathroom area and could not find them. They had opened my bathroom cabinet and crawled through an old plumbing hole in the back of the cabinet. They were both hiding inside the walls. After I opened the door to let them out, one cat got out, but the other could NOT fit out the hole. My husband had to come home to cut a bigger hole for that fat cat. Completely unrelated to their service, but I did have to show Mike 2 cats hiding in the walls!! Look no further for trustworthy and reputable carpet cleaners.

-Joanna K Redlands

Dear All Star Chem-Dry:

Just had my carpets cleaned by Mike and Anthony. They are very personable and professional. They did an excellent job cleaning my carpets. They look like new. They explained the process when i had questions. They took their time and were very careful with the furniture and house. I highly recommend their services.

-Elizabeth E. Garden Grove